Owner: Rory Huntzberger·Last run: Jul 13, 2026 · 12:41 PM
42
Incomplete
31
Started but stalled
11
Not started
2
Teams most affected
Incomplete learners by team
Count of learners past due on required onboarding
Customer Support18
Operations14
Finance6
Sales4
Concentrated impact Lower impact
Pattern detected
The gap appears to be a follow-up problem
Most incomplete learners have already started the required onboarding course but stalled before completion. The gap is concentrated in Customer Support and Operations, pointing to a follow-up issue rather than a broad assignment problem.
Recommended action
Share the follow-up list with Customer Support and Operations managers.
Manager follow-up list
Where completion gaps are concentrated and who owns the follow-up.
| Team | Manager | Learners needing follow-up | Started but stalled | Not started |
|---|---|---|---|---|
| Customer Support | Maya Chen | 18 | 14 | 4 |
| Operations | Daniel Kim | 14 | 11 | 3 |
| Finance | Priya Shah | 6 | 4 | 2 |
| Sales | Jordan Lee | 4 | 2 | 2 |